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 Here is what some of our customers say about our dealership. Be a Customer for Life!
To add a testimonial of your own, submit it on the Customer Survey page.
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"I bought a motorcycle from pro caliber motorsports and have to say it was one of the best experiences buying a vehicle I have ever had. The staff was wonderful and found a way to get me financed when no one else could. Stacy got me exactly what I wanted with no hassle or sales pitch. I will be going back for everything motorcycle related forever. thank you pro caliber! "
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By: Nicholas portland,OR
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"Looking at a bike and actually buying one at Vancouver Por Caliber was a very good experience. Everyone was extremely helpful and informative. One of the things I thought was nice is they took you to each dept. Parts, Service, etc. and introduced you to personell and were able to ask any question and they had an answer for every question I had.
I would positively recommend Vancouver Pro Caliber.
Kasey was a perfect salesman and very helpful. Yes, I bought the bike. Thanks !!!!!"
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By: Terri Vancouver,WA
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"justin self,larry in finance,and danny in service made my wife and I feel like family, and made our experience awesome. i will always recommend this dealership to friends and family. all of the employees were always happy to answer my concerns. i even met ken (THE GM), what a class act. We bought two atv's, a polaris sportsman 500 HO 4x4 EFI, and a Yamaha Wolverine 350, which we have already put 20 miles on.
thank you so much
Jeremy and Barbara "
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By: Jeremy Vancouver,WA
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"things were great it took a while to get everything said and done but ther store was sure busy that day not yalls fault hope to business again with in the future!!! and will as long as you keep those ktm xc 525's in stock for a while!!!!!"
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By: Daniel Vancouver,WA
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"I recently had a great customer service experinece with Danny Alvarino. He went out of his way to explain what he thought it might be wrong with my Suzuki 450 Kingquad and updates on their progress fixiing it. I've got to to say that I had received a lot of negative feedback (based on experiences over a year ago) regarding your facility. So much so that I passed on the service plan not wanting to take a chance. Danny really made me a believer! I'm planning on buy another ATV and a stree bike over the next two years. Of course it will still be based on the best price but no matter what I'll be bringing to Danny for service! BTW I posted a customer service review at a ATV website regarding my experience. http://www.nyrocatv.com/forum.cgi?viewcat=4"
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By: Calvin vancouver,WA
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"Dave Keogh helped me with a parts issue recently. He worked with me on this for two weeks, and his knowledge and persistance saved me a lot of time and money. I will continue to be a customer as long as you have quality employees like Dave."
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By: Anonymous Vancouver,WA
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"The sales person was very well versed in the bikes abilities and overall function. Very friendly, but not pushy. If I buy another bike there it will be from Mark E."
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By: Michael Vancouver,WA
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"I recently visited pro caliber after looking at several other dealerships for a first time bike (Cruiser) as a new street rider I wanted a bike that was small enough to be comfortable yet big enough to keep me happy for a few years of riding. Other dealerships either tried to put on a bike that I was going to have to upgrade in 6months to a year or one that was way to big and was clearly just trying to make money.
My salesman Tyler was fantastic explaining and going over each cruiser and I was able to find the perfect bike for myself a Suzuki Boulevard C50. The next step usually is painful when buying a new vehicle however Pro Caliber was able to meet all my terms first try.
Off to Parts where I was introduced to Brad who was able to get all the riding gear needed. The Selection was incredible and he also did a great job of explaining everything and making sure the gear fitted properly and it was what I wanted. I have returned a few times to the Parts department to order aftermarket accessories and exhaust pipes and Bard has always been helpful and been able to answer all my questions and been able to get my stuff to me fast!!
Financing was quick and easy Josh had me in and out in 20 min and off I was to enjoy my new bike.
Overall all I was extremely happy with pro caliber. With the service I got by Tyler, Brad and Josh I will not only return to buy parts but will return to buy a second bike in a few years. Their service not only will make me a repeat Pro Caliber customer but a Dick Hannah customer when it comes time to buy a new car!
Thanks and I love the Bike!!!!
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By: Christopher Vancouver,WA
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"i hope to build a good relationship with you guys, so i can trust my bike will be safe for me to enjoy. jeremy and byron did good job"
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By: KEITH vancouver,WA
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" i bought a sv650s yesterday,after 3 months,and i have already put 320 miles on it. i cant thank yall enough for helping make my morning commute more fun. I went in to pro caliber a while back and spoke with byron about a purchase of a gsxr 600 ,he tried to help me figure out what i was looking for in a bikes performance ,and comfort,not the price. he then went about helping find a way to finance,alas nothing.2 months later SCORE!!!!!!!!!!!!!!!
Bob,Chris,and Nate were just as excited as i was to get me hooked up with all the gear, info ,and time available. Again thanks to all the crew,im glad to see a shop that really loves motorcycling. i am reffering all friends and fellow riders,lifetime custy here,
cheers guys
sloncha"
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By: kene portland,OR
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"I just wanted to say Thanks to BoB Horton for all his hard work and service to us. He has been there everytime even after we bought the bike or now bikes. Pro Caliber is a great dealership. Wouldn't even think of going else where."
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By: Dave Vancouver ,WA
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"I am so very close to buying a bike from you. But I am writing about your internet sales support. Exceptional!! I have quotes out to every Suzuki dealer in the Portland/Vancouver area. Steve wrote me later in the same day on a Sunday about a V-Strom 1000 quote. Justin took less than 30 minutes to get me a quote on a V-Strom 650. I responded to his quote with a question and he easily replied within another 30 minutes. If I may name names, Hillsboro took a full day to quote then has taken over 6 days (and counting) to tell me if the motorcycle they have on sale was red. Some dealers just quote MSRP. You can read that on any webpage. Why even have a quote process if you are just going to do that? All selling aside, great internet customer service!!"
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By: Jeffrey Saint Helens,OR
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"Awesome experience, low pressure, knowledgable staff. Bought my first street bike from you guys (Vulcan 500). My wife can't keep me off of it. You've got a lifelong customer. Thanks to Tyler (sales)."
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By: Tom Vancouver,WA
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"The entire experience was 5 star plus. Have been back in several times for parts etc and always treated extremely plesant by everyone. Not the typical you bought it so now we forget about you until next time. They are plesant and helpful everytime.Others could learn from there customer service."
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By: Dan VANCOUVER,WA
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"Thanks for the deal, I appreciate the continued relationship that we've maintained with me as a customer."
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By: Bill camas,WA
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"I just bought a Yamaha V-Star 1100 Classic Silverado and thought the experience was exceptional. The whole concept of being intoduced around the shop to the various departments was excellent. Walt in parts/accessories is awesome. What a great person. Stacy, my sales rep was also outstanding. Great shop."
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By: Robert Vancouver,WA
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"I think you guys are doing great job. I really like my Suzuki LTR-450. THANKS."
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By: Mikhail Vancouver,WA
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"Just wanted to drop a note to say "thank you" to Eric for all his hard work. Eric currently organizes events and promotes the sport of motorcycling... not because it's his job, but because he loves the sport and enjoys the people in it. Tonight, I attended "Pro Caliber University" and listened to a rep from ICON give a presentation on their 2007 product line. A large group of people were greeted with free pizza and friendly faces.
I look forward to our sportbike club participating in more events this summer!
Drue Russell
503 Sportbikes
http://autos.groups.yahoo.com/group/503sportbikes/"
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By: Drue Vancouver,UT
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"Excellent customer service,We'll always return for future equipment as needed. Our salesman, Josh McAllister was GREAT1"
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By: Ryan portland,OR
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"all i have to say is thank you. everyone in the store was vary helpfull. And on top of every thing it was just so relaxed."
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By: Allen Vancouver,WA
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"I recently purchased a 2006 Yamaha Bruin 350 4x4 Auto. It is a great machine, exactly what I was looking for. I would like to commend Justin Huff for being an excellent salesman. He came into work on his day off to meet with me, and even brought in his young daughter because no one was available to babysit her. It's refreshing to see young people dedicated to their profession. Thank you."
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By: Jeremy Castle Rock,WA
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"i recently bought a used suzuki 750 and it needed some engine repairs; i live in gresham, OR and needed it towed, the service manager mark took care of the issue and made it possible for me to ride again, thankx mark"
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By: Anonymous gresham,OR
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"Thanks for all your hard work on organizing the Toy Run and chili feed. Pro Caliber is fast becoming "the hangout" for motorcycle enthusiasts in the Portland metro area. Thanks again for your hospitality. Make sure you keep me on your phone and email list cuz I can't wait for the next activity. "
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By: Kelly Dollars Corner,WA
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"When Pro caliber puts on It's "Pro Cal. University", I always make sure to mark my calender. The Last one with Bruce Hansen was another good example. It makes you want to go riding Right Now. Lets pray for the next clear day.
Thank Eric,
Great Job!
PS: You guys need a bigger room.
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By: Rick vancouver,WA
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"Thanks Justin!
Just the ride home peeled back many years on the Honda ST 1100. You took the time to see that the customer was SATISFIED all the way through the trans action. A hard working professional, that deserves recognition as such.Dusty & Debbie Fuller."
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By: Dusty Vancouver,WA
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"The recent bus trip to the International Motorcycle show in Seattle was "First Class" It's a pleasure doing business with folks that have the same passion for motorcycles as you do. I bet you will need two buses next year.
Doug
Vancouver "
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By: DOUG VANCOUVER,WA
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"Thanks for hosting the bus trip to the Seattle show and Gary's presentation on his amazing trip. Also great competetive price on my new DL650 V-Strom. It is a great bike and great value. Best of BMW and Ducati combined in one affordable bike. Pro Caliber is becoming a way of life."
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By: Larry Vancouver,WA
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"Boy, I sure had a good time going to the Seattle International Motorcycle Show last Saturday. I hope this is an annual event.
Eric was very informative and kept all of us involved.
Please give kudos to Eric and Steve."
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By: Gerald Portland,OR
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"Went on the ProCaliber Fun Bus to the bike show in Seattle and just wanted to says THANKS to everyone involved. It was a first class experience and I hope you do more events like this in the future."
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By: Steve Portland,OR
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"My Thanks to Pro Caliber and Eric & Steve Folkestad for a great trip to the Seattle / Cycle World International Motorcycle Show last weekend. Duane & I had a great time and enjoyed the comraderie The show was the best we have seen in five years and the coolest part was the "in flight party" and not having to drive. Can't wait till next year! Micky Northrup "
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By: Micky Vancouver,WA
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"Just got back from the International Motorcycle Show in Seattle on the Pro Caliber bus. Had a great time and the transportation was FIRST CLASS. Way to go guys, I'll send all my friends your way. Peter Dresler...Portland OR."
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By: Peter Portland,OR
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"I like procaliber. Its the best! I buy all my motor cycles there."
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By: Anonymous vancouver,WA
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"Got my flat fixed on my bike on a saturday. They did everything they said they would do for the price they quoted me. The only problem was a new guy in parts department.
Great Inventory.
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By: Don Moro,SC
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"5 stars accross the board!!!"
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By: smith ,XX
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"Brian Baker was our Sales Rep and he did a great job explaining all the details and options. Then he continued to help us while buying parts and Nate in the parts department did a great job showing us windshields and helmets and protective jackets. Overall very positive experience and we will continue to be customers for life.
Thank you for the positive experience.
James Walker"
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By: james vancouver,WA
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"I had the chance to drive by your store the other day for the first time in years. I was compleatley amazed at the place. I dont think that I have ever visited such a dealership with the professionalism I was greeted with when I was at your store on Saturday."
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By: Jim Portland,OR
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"I was in the market for a black ZX14 and couldnt find one in my area. I called Josh Clark and worked with him on picking up the "black beauty." I drove to Vancouver, bought the bike and some accessories, and left very happy. To Josh, Chris, and Larry, MAHALO for the experience! You will see me (and hopefully referrals) again!"
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By: Kona Redmond,OR
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"My first sport bike and I couldn't have had a better time shopping for it anywhere else. "
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By: Mike Battle Ground,WA
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"A big thank you to you and your service team for helping me get my new tires installed in spite of an over booked schedule. I am very pleased with your quick response. The price’s and time needed to get them mounted were exactly what you had quoted me. I look forward to use Pro Caliber Motorsports for my motorcycle service and other motorcycle needs.
Thanks for all your help!"
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By: Dan Vancouver,WA
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"We love our motorcycle! Customer service was superb. Everyone was so friendly. You all are great. Thanks so much!"
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By: Heather Yacolt,WA
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"Great service all around. The best experience at a shop!"
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By: Phil vancouver,WA
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""Here is a copy of the email that was sent to our owner and managers.
PC, Kudos’ to the sales and service department for outstanding customer service. I had called to report a suspected problem with the new Kawasaki 650R I purchased last week for my Wife. I was concerned with an internal coating on the engines oil sight glass and a strange looking opaque consistency to the oil. I was told to bring the bike in for an oil change which was handled immediately. I will sleep a bit better now. My thanks to all involved.
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By: Duane Vancouver,WA
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""Thanks for all the awesome help you do for the Jones Creek Trail Riders Club. This is one of those local businesses that really supports the Community. Thanks for all that you do for us, from financial to raffle prizes. You are always very helpfull all year long. " "
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By: Jones Creek Trail Riders Ass. Vancouver,WA
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""I had to say how much I love my new bike (ZRX1200R). On 8/13/05 I ranover something on hwy 503 that left me with a staple in my tire that resulted in a FLAT. I got to the shop at about 7pm and was met by Joey and I believe Bill the (shop foreman). They asked if I had the service contract,which I do. They then set about helping me with my problem, and doing what was best for me and my bike. I thought customer service was dead. I was wrong! I have never been so happy to be wrong. So, please thank all the guys for me, they represent your shop very well. I tell anyone who has an interest in motorcycles how well I was and am treated at Procaliber. I feel more like a friend than a customer. If anyone asks about seeing a green blur just before a tear developed in the time space continuem, you know nothin! Thanks Again, " "
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By: Lauren Vancouver,WA
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""We just picked up our 2005 Suzuki C50T last night. The last time I rode was over 20 years ago. I stopped after (luckily) walking away from laying down a much smaller bike. (Actually, the bike layed down & I kept going for a few yards.) My wife & I had originally stopped by Pro Caliber to look at a Kawaski Vulcan 500. They didn't have any in stock so Eric recommended the C50T since we wanted something to ride to the beach, Central OR, etc. I have to admit, because of the engine size & just the size of it, I was skeptical when I asked if it would be a good "beginner's bike" but he was right on target. The C50T is a very good "re-entry" bike - especially for a guy in his mid-40's. The handling is great, it's very comfortable, and the performance is excellent. (It was a moral imperative that I ride for a couple of hours before sadly putting it in the garage for the night. ;-) If you haven't ridden one, check it out. I've done a lot of research on the internet since we wrote the deal on Saturday and completely agree with what I've read: The C50T is a lot of bike for the money. Eric did a helluva job steering us to the right bike. Thank you!!! }:-)" "
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By: Ed Vancouver,WA
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""Great store and staff, will buy from again. Sales staff is great, and very eager to help. I look forward to going in to the store...great job guy's!!" "
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By: John Vancouver,WA
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""I HAD THE BEST BUYING EXPERIENCE I HAVE EVER HAD AT PRO CALIBER!!! THE ENTIRE STAFF (SALES, SERVICE, PARTS, ETC...) COULD NOT HAVE BEEN MORE HELPFUL. I AM LOOKING FORWARD TO MAKING MY NEXT PURCHASE AT PRO CALIBER!" "
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By: Kyle Vancouver,WA
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""I went to procaliber off of my buddies recomendation. They treated me excellent and were very involved in helping me make the right decision for a starter bike. " "
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By: Joe Vancouver,WA
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